You are here:

Category - 3. N30 Deluxe Modeling Studio v3.0 Troubleshooting

Need help fast with your studio? Get some answers to commonly asked questions here.

Articles

Both my studios are listening on channel 2, so when I give commands, they both hear me.
To change the channel for a studio: Right click on your studio control box and select EDIT Click on the CONTENTS tab. Double-click the Settings notecard to open it. Edit the line for the channel by replacing the 2 with another channel. Save the notecard […]
Canvas Touch On/Off
Some users expressed that their clients kept accidentallly touching the canvas thus changing the backgrounds.  So we added the ability to turn the canvas touch on and off so the background does not change when the canvas is touched.  This is useful when you have […]
I bought a studio for my friend or loved one and we are no longer together. Can I give it to them or can you give them a new one while I delete this one?
No.  Although it is unfortunate that you and your friend are no longer acquainted, we will not transfer ownership of a studio or any other copyable item to another avatar.  It is nice of you to offer to delete the item from your inventory, but […]
I bought backgrounds from N30 and want them in the new version. How do I do this?
Your studio needs to detect you as well as the background packs.  To do this you will need to ensure you are standing close to your control box and make sure you rez the background case on the floor of your studio near the center. […]
I cannot log in to this website. How do I log in?
When you first rez your studio, it will tell YOU  and ONLY YOU your password.  Log in with your Avatar name and use the password you were given.  You can change your password at anytime while logged in.  You can also retrieve your password by […]
I do not see my custom backgrounds on the menu. Why?
By default, you will only see the “factory installed” backgrounds on the menu.  In version 2.2 some additional backgrounds were left in the canvas from testing but are not a part of the package.  If you have this version and got these extra backgrounds, they […]
I have more than one studio out and one modeling table is listening to the other studio.
You most likely rezzed then too close to each other.  It is recommended that you rez the studio at a distance of at least 10m from any other studios.  You can move it closer after it initializes.
I have restricted the access for my studio to myself, a group, or a list. But now my clients cannot use the modeling table. They get kicked off!
We have implemented a new feature that allows you to allow your clients to sit on the modeling table while maintaining your access list. Solution Touch your control box and select Settings. Select More¦  Select Public Pose To turn this feature off select Private Pose
I put in some of my own textures as backdrops but I cannot see them. What am I doing wrong?
Be sure that you put the textures in at least the control box and the upper canvas.  The mid and lower canvas will just show black (white for the wedding edition) if you only drop the textures into the control box and upper canvas.  If […]
Locking the Modeling Table
The Modeling table now locks so that when hidden, it does not lower the avatar to the canvas.  To lock, unlock: Click you control box and select “Settings”. Select “Lock Table” (or “Unlock Table”). Now to test type: /2 hide The Modeling Table should disappear, […]
My FlexiFan is NOT blowing my hair. Why?
You must be using FlexiFan compatible hair.  If you are using your own modifiable hair, you can drop the script into each prim of the flexible hair prims to use with the FlexiFan.
My friend keeps touching the canvas accidentally and changing the background!
Yes, this happens on occasion.  You may do it yourself, a griefer may do it or the person you are photographing may accidentally touch your canvas while you are working.  We have implemented a feature to lock turn the touch OFF on your canvas. Solution […]
My main account was canceled, suspended, or is not in use. Can you transfer my N30 product to my new account/avatar?
No.  We have no way of verifying who is behind each avatar.  Each account has its’ own inventory and must have its’ own N30 product.  Often people will say, “I can prove that it’s me” and proceed to tell us about various conversations that we […]
My props do not come up
If there are other studios in the vicinity, you most likely rezzed then too close to each other.  It is recommended that you rez the studio at a distance of at least 10m from any other studios.  You can move it closer after it initializes. […]
When I login, my HUD is moved over to the left of my screen a bit.
Just detach the HUD and wear it again. Right click on the HUd and select “Detatch”. Locate the HUD in your inventory and right click amd select “Wear”/
Why does my studio keep asking for debit permissions from me?
The studio has a feature that allows you to charge others to use it.  By default, this feature is turned off when you first rez your studio.  If you enabled this feature you can disable it.  If you did not enable this feature, please be […]
+ 8 Articles
Show all articles